Training Operations Manager

An opportunity to join a leading professional training services company based in the West End.

The role is responsible for managing the training programmes, scheduling Facilitators, and ensuring that delegates receive meaningful, high impact training courses.

Key Responsibilities:

-      Welcome delegates to the training site, interacting with the students and ensuring they are fulfilled in their training needs.

-      Scheduling in the Training Facilitators, ensuring that they have the correct material and modules.

-      Reviewing all course materials, updating training plans, programmes and course content.

-      Creation of new course content and regular audits and updates to existing content.

-      Market analysis and research to ensure the training programmes are adhering to best practice and are competitive within the market.

-      Identifying and understanding the unique training needs of clients, sourcing subject matter experts and facilitators, and bespoke training programme customisation.

-      Project managing the training courses, facilitators, and ensuring the programmes run efficiently and seamlessly.

-      Maintaining and updating all professional accreditations for the business and identifying new suitable accreditations.

Requirements:

-      A proven background in designing, managing and facilitating training programmes.

-      Experience in project management, administration, with excellent organisational skills.

-      Experience with internal and external stakeholder management.

-      Confident communicator with interpersonal skills to welcome and engage with delegates and management effectively.

-      Analytical skills to update, modify and improve training materials and report back on effectiveness.

-      Strong attention to detail and accuracy.

-      Confidence in all Microsoft packages.

The role is based in the office full-time five days per week.

We look forward to receiving your application!

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