Customer Service & Admin Assistant

We have an outstanding role available supporting one of our top clients in central London. This role is working for a progressive financial tech company. We are looking for confident and tech savvy candidates to step into a temporary booking for the next 3-6 months, ideally until the end of the year, with the opportunity to go permanent for the right candidate. Full training will be provided. This is a hybrid role where you will be expected to work from their stunning central London offices 2-3 days per week and remotely for the remaining days.

What You Will Do

We are looking for candidates with good customer service experience and attention to detail. You will be:

• Liaising with customer email enquiries in an efficient and professional manner
• Assisting to resolve customer complaints and issues in accordance with regulatory guidelines and company policy.
• Building knowledge of the system and process controls
• Respond to technical queries from all internal and external stakeholders
• Ad hoc administration duties. 

What We Are Looking For
Ideally, we would be looking for someone with previous experience in administration and customer service. You will have:

• Good attitude towards work - flexible with a changing workload and environment
• Customer service mindset with good problem-solving ability
• Strong IT skills
• Professional approach and able to communicate well at all levels
• Ability to work to deadlines and deliver on project objectives
• Good use of imitative and ability to work well in a team

Apply now for this outstanding role working with a progressive company.

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